Katie – Patient Care Coordinator
Katie is a Certified Medical Assistant and obtained her degree from Southwestern Illinois College. As our patient care coordinator, Katie will help you schedule your surgery and walk you through the process from beginning to end. If you are having surgery, Katie will be with you every step of the way. She is available to answer any questions you may have regarding your procedure. Katie loves supporting our patients through the surgical process.
Erin – Patient Care
Erin received her Bachelor’s degree in Community Health from Southern Illinois University Edwardsville. She concentrated her studies in the health field because she has always had a passion for helping others. When you come to the office, Erin will greet you and assist you to your room. She helps Dr. Diederich with procedures in the office and makes sure your stay with us is comfortable. She can also assist you with any of your medical questions.
Meredith – Practice Manager
Meredith obtained her Bachelor’s degree from Indiana Wesleyan University. She has over 4 years of patient care and managerial experience. Meredith manages the day to day operations of the office and keeps things organized and running smoothly. If you have any questions about billing or insurance coverage she would be happy to help.
Shawn – Front Office Staff
Shawn is MidAmerica Plastic Surgery’s receptionist, so she is the first face you’ll see at the practice. Shawn also assists in scheduling and contacting patients for various procedures at MidAmerica Plastic Surgery.
Chelsey – Front Office Staff
Chelsey is one of The Spa at MidAmerica Plastic Surgery’s receptionists and will be who greets you upon your arrival. Chelsey will be able to help you with any questions you may have, will assist you in scheduling your appointment, and check you in and out.
Lauren – Front Office Staff
Lauren is one of The Spa at MidAmerica Plastic Surgery’s receptionists and will be who greets you upon your arrival on Mondays, Wednesdays, and Fridays. Lauren is available to help with questions, will assist you in schedule your next appointment, and will check you in and out.
Laura – Precertification and Referral Specialist
After being referred by a Physician, Laura will contact you to schedule an appointment and assist you with any questions. Laura also works directly with insurance companies to determine if your surgery will or will not be covered.
Amy – Certified Medical Assistant
Amy is a Certified Medical Assistant from CALC, Institute of Technology. She will greet you and show you to your room. Amy also helps Dr. Diederich with procedures in the office and makes sure you are comfortable throughout your visit. She can assist you with any of your medical questions.
Bobbie – Marketing Director
Bobbie earned her Bachelor’s Degree in Business Administration from Southern Illinois University Edwardsville. Bobbie specialized in Marketing and enjoys being able to show our patients the value of our products and services at MidAmerica Plastic Surgery and The Spa at MidAmerica. Bobbie also works with organizations within our community for MidAmerica Plastic Surgery to be able to give back by participating in events and sponsorships.