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Our Team

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Meredith – Practice Manager

Meredith obtained her Bachelor’s degree from Indiana Wesleyan University.  She has over 8 years of patient care and managerial experience.  Meredith manages the day-to-day operations of the office and keeps things organized and running smoothly.

 

Haley – Medical Spa Manager

Haley has been with The Spa at MidAmerica since 2020. Originally a Medical Spa Coordinator, Haley’s passion for aesthetics led her to the role of Med Spa Manager. Haley handles all spa inquiries and oversees The Spa’s day-to-day activity, while also assisting our provider and med-spa coordinator teams.

 

Kate – Marketing Manager

Kate is our Marketing Manager at MidAmerica Plastic Surgery. Kate earned her Bachelor of Science in Business Administration at the University of Southern Illinois – Edwardsville. Her marketing background includes social media, website management, and communications, which has made her a great addition to our marketing department. Kate is passionate about educating our patients to help them through their cosmetic surgery & medical spa experiences.

 

Katie – Patient Care Coordinator (Surgical)

Katie is a Certified Medical Assistant and obtained her degree from Southwestern Illinois College. As our surgical patient care coordinator, she will help you schedule your surgery and walk you through the process from beginning to end.  If you are having surgery, Katie will be with you every step of the way. She is available to answer any questions you may have regarding your procedure. Katie loves supporting our patients through the surgical process.

 

Ashley – Patient Care Coordinator (Non-Surgical)

Ashley is our non-surgical Patient Care Coordinator. Ashley earned her Bachelor’s of Science in Nutrition from Southern Illinois University – Edwardsville in 2018 and a Master’s in Kinesiology/Exercise and Sport Psychology in 2021. Her passion for patient health make her a wonderful addition to our spa team. Ashley is the go-to for all questions regarding medial spa services.

 

Shawn – Front Office Coordinator

Shawn is MidAmerica Plastic Surgery’s Front Office Coordinator, so she is the first face you’ll see at the practice! Shawn also assists in scheduling and contacting patients for various procedures at MidAmerica Plastic Surgery. If you have any questions regarding your appointment, she is available to answer any questions or concerns.

 

Meaghan – Registered Nurse

Meaghan received her Associate’s in Applied Science and Associate Degree in Nursing from Lewis and Clark Community College. Meaghan is a great addition to the MidAmerica team due to her 14+ years of nursing experience, formerly serving as a pre/post-op nurse at Washington University. You’ll see Meaghan for your pre and post-op appointments at MidAmerica. Meaghan is a great resource to ask when it comes to all of your pre and post-op care questions.

 

Mackenzie – Registered Medical Assistant

Mackenzie received her Associate of Applied Science and M.A. in 2018. She enjoys her role as Medical Assistant because of the opportunity it gives her to help our patients and constantly learn new trends and techniques in the industry. Mackenzie works in our clinic. In addition to assisting Dr. Diederich and Laura McKinzie, FNP-BC with procedures in our office, she is also available to answer any medical questions our patients have and strives to make them feel as comfortable as possible.

 

Erin – Medical Scribe

Erin received her Bachelor’s degree in Community Health from Southern Illinois University Edwardsville. She concentrated her studies in the health field because she has always had a passion for helping others.  When you come to the office, Erin will greet you and assist you to your room. She helps Dr. Diederich and Laura McKinzie with procedures in the office and makes sure your stay with us is comfortable. She can also assist you with any of your medical questions.

 

Laura –  Referral & Precertification Specialist

After being referred by a Physician, Laura will contact you to schedule an appointment and assist you with any questions. Laura also works directly with insurance companies to determine if your surgery will or will not be covered.

 

Erica – Medical Biller & Coder

As a Medical Coder, Erica is the connection between our health care providers, patients, and insurance companies. Erica serves as an advocate for our patients to ensure the care needed is covered by his or her insurance.

 

Holly – Marketing Coordinator

Holly began working at The Spa at MidAmerica Plastic Surgery in 2020 as a medical spa coordinator. Her knowledge of spa services and products has made her an asset to our marketing department as content creator. She received her BA in Art History from Southern Illinois University Edwardsville in 2022.

 

Chelsey – Medical Spa Coordinator

Chelsey has over five years of experience as a medical spa coordinator at The Spa at MidAmerica. She is a wealth of knowledge for guests who have questions about spa services and skincare. Chelsey will assist you in scheduling your appointments and checking you in and out.

 

Carrigan – Medical Spa Coordinator

Carrigan is one of the first faces you’ll see when you enter The Spa at MidAmerica. She’ll be able to help you with any questions you have, assist you in scheduling your appointment, check you in and out, and make sure that your visit is an enjoyable one.

 

Jenny – Medical Spa Coordinator

Jenny is here to ensure that you have a great experience when you come to The Spa at MidAmerica. She can answer your questions, help schedule your appointment, check you in and out, and make sure that your visit is a relaxing one.

 

Selena – Medical Spa Coordinator

The Spa at MidAmerica is happy to welcome Selena to our medical spa coordinator team. Selena will be able to help you with any questions you may have, will assist you in scheduling your appointment, and check you in and out.

Randi – Medical Spa Coordinator

The Spa at MidAmerica is happy to welcome Randi to our medical spa coordinator team. Randi will be able to help you with any questions you may have, will assist you in scheduling your appointment, and check you in and out.